At Top Desert we understand that sometimes travel plans may change. To provide our valued customers with a clear and fair cancellation policy, we have outlined the following guidelines for cancellations and refunds.
All cancellation requests must be submitted in writing via email or through our online booking portal. Please provide your booking reference number and the reason for cancellation.
If you do not show up for your booking without prior notice, it will be considered a "no-show," and you will not be eligible for a refund. No-shows for any part of a package or itinerary may affect the availability of subsequent services, such as return flights or accommodations.
Please be aware that the cancellation policies of hotels, and other service providers may vary and can affect the overall cancellation charges.
We strongly recommend purchasing travel insurance to protect against unforeseen circumstances that may lead to cancellations, such as illness or emergencies. Travel insurance can provide coverage for cancellation-related expenses.
If you need to make changes to your booking, such as adjusting travel dates or passenger names, please contact us as soon as possible. Additional charges may apply based on the changes requested.
In cases of force majeure, such as natural disasters, political unrest, or other unforeseen events, Top Desert reserves the right to modify or cancel bookings as necessary. In such cases, we will work with our customers to find suitable solutions and provide refunds as applicable.
For all cancellation requests, inquiries, or assistance, please contact our customer support team.
By making a booking with Top Desert, you acknowledge and agree to the terms and conditions of this cancellation policy. We are committed to providing you with excellent service and support, and we will do our best to assist you with any changes or cancellations to your travel plans.
Please note that this cancellation policy is subject to change, and the terms and conditions in effect at the time of booking will apply.